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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Naga Prasannanjaneyulu Mada

October 24, 2025

5  out of  5
rating by Naga Prasannanjaneyulu Mada
"Janice is exceptional! She provides clear and detailed explanations about coverage policies, empowering me to make informed decisions. Her openness to questions and ability to understand the customer's perspective are truly impressive. Janice is reliable and trustworthy, never providing false information. Thank you for exceptional service!"
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Beverly beverly

October 21, 2025

5  out of  5
rating by Beverly beverly
"Aram was very responsive to my questions and followed up professionally. I appreciate it when someone makes the experience of purchasing insurance a straight forward process. Thanks again Aram ! TG"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rita Brown

October 18, 2025

5  out of  5
rating by Rita Brown
"Luna was knowledgeable and helpful regarding my home insurance. It was a stressful time for me, but she made the transition easier."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Khalid Khalid

October 18, 2025

5  out of  5
rating by Khalid Khalid
"I had an excellent experience working with Mr.Aram They were professional, knowledgeable, and always quick to respond to my questions. They made the whole process smooth and stress-free. I highly recommend him for anyone looking for reliable and honest insurance assistance ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karin Gudrun

October 18, 2025

5  out of  5
rating by Karin Gudrun
"Great experience with Aram! He reached out to me with better pricing than I currently had with another company and I made the switch. Aram made everything simple and hassle free so it was easy to switch companies for my auto and home insurance. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jaxon Taisey

October 14, 2025

5  out of  5
rating by Jaxon Taisey
"Janice helped me out setting up my car insurance. She is super helpful and very nice. I highly recommend her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jenny Wang

September 30, 2025

5  out of  5
rating by Jenny Wang
"Janice did a phenomenal job comparing and explaining all the various insurance options for our properties and cars. She was incredibly patient, walking us through the different choices until we found the right fit. I was satisfied with the prices we were quoted and appreciated her efficiency and follow-up."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Praveen Bonakurthi

September 26, 2025

5  out of  5
rating by Praveen Bonakurthi
"Got better quotes than the other insurance providers. Janice helped me to explain all the components of auto and home insurance and that helped me the switch to StateFarm easily."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bruce Skaar

September 24, 2025

5  out of  5
rating by Bruce Skaar
"Switched over to State Farm from Allstate and Lola helped make the smooth transition and even suggested some changes to our policies. So far so good."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hari Krishna Mandava

September 24, 2025

5  out of  5
rating by Hari Krishna Mandava
"Ana Volkava is a very knowledgeable Insurance Agent to work with. That is what I had felt after talking to more than 5 different persons. Very patiently explained the options and provided the best quote ! Thank You"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ice Water

September 13, 2025

5  out of  5
rating by Ice Water
"Great communication, pleasure to work with"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Unni Ravindranathan

August 29, 2025

5  out of  5
rating by Unni Ravindranathan
"We got our policy renewed with Aaron, and it was a fantastic experience. The team is super friendly, helped me a lot to understand the various options and make the right choices. The quote they gave me in the first place was super competitive and then worked with me to adjust for my needs. Cannot recommend these folks enough!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ryan Spahr

August 26, 2025

5  out of  5
rating by Ryan Spahr
"Janice is easy to talk to, thorough, and she always has my best interests in mind!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lisa Knoblich

August 5, 2025

5  out of  5
rating by Lisa Knoblich
"Janice did an excellent job sorting through all our options to cover our dwellings and autos. I was satisfied with the prices we were quoted and appreciated her efficiency and follow-up."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Thanh Nhan

July 31, 2025

5  out of  5
rating by Thanh Nhan
"Janice at State Farm in Lacey has been my insurance agent for three years, and I couldn’t be happier. They helped me bundle my auto and renters’ insurance, saving me money while ensuring I had the coverage I needed. When I had a question about my policy, they responded the same day and explained everything clearly. Their professionalism and genuine care make them stand out. I highly recommend for anyone seeking reliable insurance services!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alexandre Castanheira

July 14, 2025

5  out of  5
rating by Alexandre Castanheira
"Janice was amazing. She was super proactive and helped us close out our insurance on time for our new house. She was good at explaining the right options and making sure we had a good understanding of what we were signing up for. I would highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gary Li

July 14, 2025

5  out of  5
rating by Gary Li
"State Farm offers home and auto insurance with competitive premiums, especially valuable as insurance rates continue to rise rapidly. Lola is exceptionally professional and an outstanding communicator. She provided quotes, answered all my questions, and handled the entire insurance switch with efficiency, professionalism, and courtesy. I was truly impressed last week when she processed my case. In fact, I would rank her as the best insurance agent I've encountered in over 20 years. Reaching out to her is absolutely worth it—you won’t be disappointed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Melinda Ko

July 11, 2025

5  out of  5
rating by Melinda Ko
"The customer service provided by Lola Rybalchenko has been amazing! I highly recommend her as a representative of this State Farm agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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jamie furrier

July 10, 2025

5  out of  5
rating by jamie furrier
"Absolutely wonderful experience, she understood my needs and handled everything professionally and quickly, perfect bedside manners , highly recommend, she went above and beyond 😍"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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DAVID MEDCALF

July 6, 2025

5  out of  5
rating by DAVID MEDCALF
"Thanks for helping me on my insurance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jan B

July 2, 2025

5  out of  5
rating by Jan B
"We've been with Aaron's agency for many years, for multiple policies and in multiple locations, and have always received great customer service whenever we had a question or need. I recently reviewed and uplifted my car insurance and, working with agent Janice Neeson, received a value-laden quote for our homeowner's insurance. Janice is very professional, thorough, and so pleasant to work with! She's a great communicator, too. Thank you so much, Janice, and congrats on hiring Janice, Aaron!"
We responded:
"Thank you Jan so much for your generous feedback. We really appreciate you and your loyalty. We are here to help. Aaron"
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Richard Phillips

June 30, 2025

5  out of  5
rating by Richard Phillips
"Agent Janice Neeson was very professional and thorough in providing me with a quote for homeowner and auto insurance. She did a very good job in explaining to me the options and coverage details during our time on the telephone today. Based on my good experience, I would recommend her to anyone shopping for insurance coverage."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Suna Kim

June 24, 2025

5  out of  5
rating by Suna Kim
"I have enjoyed my experience with this State Farm office. My calls and emails are responded to quickly and my questions answered thoroughly. I have also enjoyed working with Julia, she has been very helpful and patient with all of my questions!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Talat Munir

June 20, 2025

5  out of  5
rating by Talat Munir
"Lola was very professional and helpful, I recommend everyone to reach out to her if you need any help in regards to your insurance policies. She deserves 5 stars reviews all the time"
We responded:
"Talat, thank you so much for your kind words. Lola is truly fantastic. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your Auto, Home and Life insurance needs, just let us know! Aaron and Team. "
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Lavya Bhandari

June 15, 2025

5  out of  5
rating by Lavya Bhandari
"Thanks to Janice."
We responded:
"Lavya, we sincerely appreciate your vote of confidence in Janice—she is truly amazing! Your feedback means so much to us, and we’re grateful for the opportunity to serve you. If there’s anything else we can do to assist with your Auto, Home, or Life insurance needs, please feel free to reach out anytime. Best regards, Aaron and the Team. "